Terms of service

GIFT CARDS

Please note that your Gift Card is not a promotional code. To redeem your Gift Card, you must enter the serial number in the payment section. If your Gift Card does not cover the value of the item you wish to purchase, you can add additional funds to complete the order payment through the other payment gateways available. Please note you will need to enter your Gift Card number first for the website to accept the amount.

A Gift Card is valid for 12 months from the date of purchase and are valid instore and online.

AFTERPAY

View the terms and conditions for using the Afterpay Service here.

COOKIES

A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

CURRENCY 

As an Australian Based company all of our Credit Card transactions are processed in $AUD.

TIME

Olive and August is a Perth based business, therefore all references to time made on this site is in Australian Western Standard Time, (AWST). 

Mobile Terms of Service

OLIVE AND AUGUST

Last updated: July 9, 2025

The OLIVE AND AUGUST mobile message service (the "Service") is operated by OLIVE AND AUGUST (“OLIVE AND AUGUST”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to OLIVE AND AUGUST’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of OLIVE AND AUGUST  through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with OLIVE AND AUGUST. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to OLIVEANDAUG or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other OLIVE AND AUGUST mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to OLIVEANDAUG or email sarah@oliveandaugust.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.